Deskside/ Help Desk Support

SBD’s experienced local support teams can solve problems with workstations and laptops, network infrastructure, and applications. We manage migrations and relocations, and we can help you with active directory support, BlackBerry installations, and LAN monitoring. Our help desk work has covered everything from tier 1, 2, and 3 support for agency-wide issues to quick troubleshooting support, including tier 3 support for identity management problems. SBD support teams work closely with client staff on all matters concerning security and architecture of core Web applications.