|
Deskside/
Help Desk
Support
SBD’s
experienced
local
support
teams can
solve
problems
with
workstations
and laptops,
network
infrastructure,
and
applications.
We manage
migrations
and
relocations,
and we can
help you
with active
directory
support,
BlackBerry
installations,
and LAN
monitoring. Our
help desk
work has
covered
everything
from tier 1,
2, and 3
support for
agency-wide
issues to
quick
troubleshooting
support,
including
tier 3
support for
identity
management
problems.
SBD support
teams work
closely with
client staff
on all
matters
concerning
security and
architecture
of core Web
applications. |