Solutions By Design II, LLC was awarded the Defense Logistics Agency (DLA) IT J J-64 AV VTC Facilitators Service Support Requirement contract on March 31, 2016. The DLA Information Operations, Enterprise Infrastructure Services, Network & Telecommunication Services require contractual Audio Visual (A V) Video Teleconference (VTC) Facilitators Support Services to include hardware and software support across the DLA IT J6 Enterprise. Onsite support is required for the various DLA Centers to include: DLA Hawaii, Pearl Harbor, DLA Europe, K-town Germany; DLA Philadelphia, Pennsylvania; DLA Battle Creek, Michigan; DLA Dayton, Ohio; DLA Ogden, Utah; DLA Mechanicsburg, Pennsylvania and DLA Tracy, California. This also includes setup, operation, troubleshooting and maintenance of AV /VTC, Video Streaming, Cable TV and Closed Circuit Television (CCTV) equipment.
SBD team will be providing end-user global hardware support and setup of all AV Network Tele Communication (NTC) equipment including CODECs, AV NTC network connections and controllers, wired/wireless interfaces, audio controllers, data interfaces, Cable TV, Close Circuit TV, Video Signage and other miscellaneous AVNTC equipment. AVNTC equipment resides on both the NIPRNET and SIPRNET. Software support of AV NTC equipment and all required presentation applications includes Microsoft and third party applications. DLA Information Operation’s network is a Microsoft Windows Operating System environment and Advanced AV NTC support services to troubleshoot, install and relocate hardware as well as install/upgrade software as required.
The SBD team continues to receive kudos on for their outstanding performance from the DLA customer, Contract Technical Representative and other stakeholders. With this award SBD is proud to announce that we now have 12 different contracts within DLA and this is our first contract to have resources onsite internationally (Pacific & Europe).